Flexmls has improved how your clients can rate listings in their portals! Now, instead of just one star icon to indicate that they like a listing, your clients can use up to three stars to indicate their level of interest in a particular listing. As a Subscriber, you can also view and change star ratings on behalf of clients in Flexmls. These changes apply to Flexmls Web, Flexmls Mobile Web and the Flexmls Pro app for iOS.
How Clients Use the 3-Star Rating System
When in their portal, clients can click the single star icon from the news feed or any search. Here we have a listing that has been selected from the Historic Phx Neighborhoods search in the Searches menu and the single star icon has been clicked.
Clicking the single star icon will put the listing in the Saved listing collection, which they can visit in the portal from the Listings menu. From the Saved listing collection, clients can indicate their level of interest by rating the saved listing with 1, 2 or 3 stars.
How You Can View Clients’ 3-Star Ratings
Subscribers can view a client’s star ratings by selecting the client in Contact Management, visiting the client’s Portal tab and clicking on the client’s Saved Listing Collection.
When you’re viewing the client’s Saved Listing Collection, you can see how many stars they’ve given each listing or add or remove stars at the client’s request. You can also sort your clients listing by clicking the Sort button under the List tab. The default sort is now Rating – High to Low.
Where Did the Hide Button Go?
Sometimes a client may want to move a listing to their Hidden Listing Collection, which can be found in the Actions menu. After clicking on a listing, the blue Actions menu will appear over the left side of the listing’s thumbnail picture. From there, you or clients can choose to hide a listing. The actions button will not appear for Subscribers unless you are in the Saved Listing Collection.