Posts by: ARMLS

Exterior Stories & Interior Levels

Two required fields often give Subscribers trouble, Exterior Stories & Interior Levels:


Exterior Stories = 6
The Exterior Stories field under General Property Description should include the entire building the unit resides.

Interior Levels = 2
the Interior Levels field reflects the number of stories of the unit itself, not of all units.

Find The Map Code Grid Faster

The Map Code/Grid field is required when entering a listing in flexmls. Many use the ARMLS Grid Map Foldout on but there is a quicker way to look up the Map Code/Grid.

From a Map Search – use the Locate Pin, type the address and then click Locate. Select “Use This Location” from the white map bubble.

In the Overlays menu in the top right of the screen, select Map Grid. You will then need to zoom out to see the map grid boundaries. The red letter/number combination is the Map Code Grid needed in flexmls. See the image below.

The Top 10 Violations of 2014


With 2014 complete, it’s time for our Top 10 MLS Violations of 2014. In 2014, the Data Integrity department addressed 18,322 violations. See the 2013 and 2012 lists. You can read up on each rule on this page:

Rank Violation Name Violation Type
1 Self Reported Non-Penalty
2 Access Codes Found in Wrong Field* Penalty
3 No Exterior Photo of the Front of Dwelling* Penalty
4 Contact Info in a Photo Penalty
5 Contact Information in a Public Field Penalty
6 Open House /  Showing info in Public Field Penalty
7 Sold/Leased Price Incorrect Penalty
8 Dwelling Type Incorrect Non-Penalty
9  Special Listing Conditions Non-Penalty
10 Incorrect in Closed Status (False Sale) Penalty
* These violations are system detected  by our monitoring compliance software.

UCB Listing Checker Tool


Are you using UCB (Under-Contract Backups) and CCBS (Contract Contingent on Buyer Sale) correctly? We’ve created a tool to help you determine if you should put your listings in Pending, UCB or CCBS. The rule in question is 10.8 in the ARMLS Rules & Regs. Simply answer these four Yes or No questions:

What’s a CBS Code?

A CBS (Call Before Showing) code, is a code enabled on a Supra lockbox by the listing agent to control access to a listing. When you show a listing where the lockbox has a CBS code, you must call/text/write the listing agent to get the code to open the lockbox in conjunction with your ActiveKey/eKey. See the links below for more details:

ActiveKey CBS code instructions

eKey CBS code instructions

Thanks to Subscriber Patrick B for the blog post idea. Do you have an ARMLS blog post idea? Send it here:

ActiveKey Tutorial:

Read The Plano Before Entering

We’re not a big fan of being stern on our blog as this is normally a fun place for ideas, but there is a serious issue we must address today. The plano (planogram), officially known as the Listing Detail Report, gives showing instructions that must be followed prior to entering a property.

Reading the plano before entering a property is a requirement.


Your safety, the security of the property and Tenants Rights may depend on gaining proper permission to enter a listing if required on the plano.

But you can’t get showing instructions on mobile?
Actually, you can – visit this link to learn how:

We Can’t Rewrite History

The history of a listing is unchangeable, even when mistakes are made. The history must reflect the true history of a listing. If an incorrect value is entered, if even for a second, that was the true state of the listing at that time. The ARMLS Data Integrity department can’t change history items. Banners / flags also fall into this category, see this post on how to use them.


Mother, May I Post Another Broker’s Listing?

Note: this is a re-post of a popular post from last year. check out this post on how you can help us with this problem.

Posting a listing that belongs to another Agent on Craigslist is very much like the children’s game, Mother, May I?  You may not take the step if you don’t get permission from Mother, or the listing Broker. This requirement for permission includes not just Craigslist, but also your personal website, promotional displays, newspaper advertising, flyers and non-IDX sites like Facebook, Google, Postlets, Trulia, Yahoo and Zillow.

Mother May I - childrenSome make the case that additional postings give a listing more exposure, and that’s good for the Seller.  But ARMLS Rule (10.11 Advertising of Listings Filed With ARMLS), Article 12 of the Code of Ethics (specifically Standard of Practice 12-4 and 12-5) and the Internet Data Exchange  (IDX) Policy all require permission from the listing brokerage before advertising another Broker’s listed property.  Further violating ARMLS Rules concerning the posting of another Broker’s listing without permission is a violation of the ARMLS Penalty Policy.  The Arizona Administrative Code (R4-502. Advertising by a Licensee) cautions that all advertising contain accurate claims and representations and not create false or misleading impressions. If you include a link back to an IDX-enabled website, make sure you are abiding by all IDX Rules.

Agents who post information about another Broker’s listings should regularly review the posts for accuracy, and remove the post if the property is no longer Active.

There are plenty of listings now on Craigslist that are posted by Agents who are not the listing Agent. Care to share any experiences with postings of your listings by other Agents?

Pictorial: Lockboxes Gone Wild

This is a re-post of a popular blog we published last year, it’s back by popular demand.

Lockbox placement is a hotly debated topic, which we explored in Where Not to Place a Lockbox earlier this year. To further the conversation we’ve created a pictorial of additional places you shouldn’t place a lockbox.

Cacti have a menacing look, are hazardous to Subscribers but easy work for a criminal as they are not a permanently attached fixture to the property.

Cacti have a menacing look, are hazardous to Subscribers but easy work for a criminal.

Skinny tree branches.

Skinny tree branches.

Avoid objects not permanently attached to the structure.

Avoid objects not permanently attached to the structure.


Water spigots, the valve handle can be removed with a screwdriver allowing someone to slide the lockbox right off



Where should a lockbox be placed?

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Moving to a new brokerage?

There are several steps to follow when you decide to change brokerages. Many would be surprised to learn that ARMLS is not involved in this process. We’ve outlined the basic steps you need to make the switch.

Step 1. ADRE has an online system to initiate a change / new broker request. Visit their REaL system here and follow the instructions found here.

Step 2. Your association has a broker / office form to complete and additional instructions. (SEVRAR, SAAR, WEMAR, PAR, WPAR)

Step 3. Your association must facilitate the transfer of your listings, if you’ve been granted permission by the Seller, your old broker and your new broker to transfer them. See the forms here (SEVRARSAARWEMARPARWPAR).

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