ARMLS will be closed later this week as we give thanks with family and friends. All Support Centers and the Helpdesk will be closed on Thursday and Friday, November 26 and 27. We will be back to normal hours Monday, November 30. We’d like to extend our gratitude to all of our Subscribers and wish you and yours a very happy Thanksgiving.

3 Secret Facebook Hacks

As Facebook continues to release new features and functions, it can be hard to keep track of what’s changed. Here are three features you should know.

1. The Secret “Filtered” Inbox
When you receive a message from someone who is not your Facebook friend, those messages don’t always appear in your inbox. They appear under a secret inbox titled Filtered. This is not good as you could be missing leads! To access the Filtered Inbox:


  1. Click on Messages
  2. Then click the “More” drop down
  3. Finally, select “Filtered”

2. Name Pronunciation
After a brief setup, prospective clients or other agents will know exactly how to pronounce your name. No more embarrassing corrections or suffering through four months of being called “Purse-Phone” instead of Persephone.


  1. From the home page, click the “About” tab at the top
  2. Click “Add info about you”
  3. Next, click on “Details About You”
  4. Finally, select “How do you pronounce your name”

You can select from predetermined pronunciations or create your own. Be sure to hit “Save Changes” when you’re done.

3. Save An Article / Post for Later
Did you ever scroll past an interesting article or link from ARMLS, AAR or another source, only to discover it had vanished from your news feed when you tried to find it again? You can save that article to a favorite sections.


  1. Click the down arrow in the upper right hand corner
  2. Select “Save link”
  3. Your link will be saved in the Saved folder, under your Favorites or at

Sent Email Toggle

One of the recent changes to the Flexmls email system can be seen in the My Sent Emails screen under the Contacts tab. Previously, all sent emails, manual or auto, appeared together in the sent email section. The system now has a toggle between the two email types with manual emails now appearing on the screen by default. To view emails sent via subscriptions, toggle over to the “Subscription” radial as this animation shows:


The Library Is Still A Thing?

Contrary to your teenager’s snotty friend, the library still exists and maintains a stronghold in U.S. neighborhoods. In fact, a PEW research poll found that 94% of Americans say that having a public library improves the quality of life in a community. And if you’re a real estate agent, the public library could also improve the quality of your career. Here in the Valley, our libraries offer unique and cutting edge products and services that are relatively unknown. Here are just a few of the ways the library can work for you.

1. Information information information 

Rent everything from open house ambiance music to The Millionaire Real Estate Agent. The online search tool lets you find and reserve an item so that it’s waiting at your preferred location when you arrive. And if there’s something you want that’s not available, put in a request.

2. FREE eBooks 

You don’t need to go to the library to go to the library. Download books right to your e-reader. If you need help getting this set up, the library offers free classes to get you started.

3. Hoopla

Imagine Netflix (movies), Spotify (music), and Audible (ebooks) bundled together in one place. Hoopla is that place! It’s a free app that lets you download and listen to books, music, and movies on the go. Just download the app, create a profile and link your library card number to get started. New titles are constantly being added and, unlike a bad wedding DJ, your requests won’t be ignored.

4. Kill A Watt Rentals

Check out the Kill A Watt- a device that measures the amount of energy used by an appliance (including fridges, televisions, and microwaves). This could come in handy if you (or your buyer) are deciding which appliance to upgrade.

5. Reserve a Meeting Room 

Sometimes you need more space than a coffee shop can provide. For a small fee, rent one of their rooms at any of the 17 branches throughout the Valley.

6. 3-D Printer

The library will help you design and print your very own 3-D model. There may be some cost involved, so contact the library for details.

Rather than becoming an extinct species, libraries are evolving to provide new technology and relevant services to the public. So next time you’re stumped on lead mining or closing tactics, do what your grandparents did and ask a librarian.

HOA Addendum / Documents in Flexmls


The Arizona Association of Realtors has created a new HOA Addendum document for buyers and sellers to complete before closing. The Arizona Association of REALTORS® Form Workgroup Chair explains the motivation behind this new form:

“Parties were often surprised at close of escrow by previously undisclosed HOA fees that neither the buyer nor seller had agreed to pay. In an effort to avoid this scenario, an AAR forms workgroup created a revised HOA Addendum that promotes a greater level of disclosure of the various fees that are payable upon close of escrow. This greater level of disclosure should allow for fewer surprises, happier clients and successful closings.”

Visit the AAR HOA Info page to find more information about the HOA addendum, as well as to view a sample addendum. You may be prompted for a password when accessing the page.

As a reminder, new documents in Flexmls are Private by default when uploaded for ARMLS Subscribers. A document description selector is also available to aid Subscribers in choosing the correct document visibility setting.


Before posting a document as Public, check out the ARMLS Rules & Regulations and Inappropriate Language Policy to check what can be displayed publicly.


It’s the (Lockbox) Final Countdown

The lockbox event is ending this Saturday on 10/17. After that, you will not be able to exchange your lockboxes.

From now through Friday, you can walk into any ARMLS® support center with no appointment and trade up for the newest Bluetooth lockboxes. On Saturday, you can visit the Tempe location from 8:30 AM to 5:00 PM to exchange.

If you can’t make it in, use our Authorization form to allow another Subscriber to exchange on your behalf.

For more information on the exchange and the new lockboxes, visit

Fall Ready For This?


Fall House

Fall is here! It’s the time of year when we fill backpacks with school supplies, finally decide on a Halloween costume, and start to plan where we’ll spend the holidays. As Arizonans, we tend to celebrate more than most when the heat backs off and we’re able to finally grab our lockboxes without getting branded. But as a Realtor, autumn can be a time of uncertainty as sales and leads start to dwindle. You can’t stop it, but you can use some simple staging techniques to help you and your client combat the seasonal slump.

Less Competition

While listing a home in the fall comes with distinct disadvantages, your sellers won’t have to compete with as many offers. If you have a struggling buyer, now might be the perfect time to find a place without worrying about cash offers or contingencies.

Use Fall Scents

Now’s the time to break out the pumpkin pie and cinnamon apple cider smells. These popular and savory fragrances often invoke warm memories and can help establish an emotional connection to the house. If you’re feeling particularly crafty, heat up a pot of cider on the stove, add in a few cinnamon sticks and serve to prospective buyers.

Everything in Moderation 

It’s tempting to go overboard with fall frenzy, but less truly is more. A handful of decorations is plenty to impress buyers, more than that and your seller risks distracting them from the house.

Play up the Outdoor Space…

Right now, your buyers are thinking about hosting family and friends. A well done outdoor space in near perfect temperatures is just the thing to make sure everyone can comfortably fit at the grown up’s table. A few pumpkins in varying size, wooden patio furniture and a red mum are festive and easy additions to warm up the space.

…And the Living Room

Fall shows + football season = TV time. Make sure the central living areas are setup to show maximum comfort. No one wants to watch Scandal on a stool. Throw pillows and knitted throws can help homebuyers feel cozy as they picture themselves snuggled up in their new home.

Mind the Snowbirds

According to the Office of Tourism, Snowbirds bring 6.3 billion dollars to the Arizona economy. That’s billion with a “b”. If you’re having trouble getting leads, adjust your marketing to include winter visitors, who typically seek smaller, low maintenance homes.

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